What People are Saying About Prince
Please read through some of the recent feedback from Prince customers. If you would like to view more or have any questions about Prince please don’t hesitate to contact us!
“From the moment we enter Prince, the staff at the front when ordering are always pleasant and courteous. The wait staff always goes above and beyond just delivering the food. The food is always excellent and a great variety. As a handicapped person in a wheelchair everyone goes above and beyond to assist us in anyway possible. As an example one night we went in and it was a long wait just to order because there weren’t any tables available, Steve (owner) asked the customers if he could take us in and seat us on the next table and had one of his staff bring us to a table, take our order and followed through until order was delivered, now that is service above and beyond and greatly appreciated. I am on oxygen and I have to calculate how much I have and how long it will last if we had to wait too long, we would have left because I can’t run out of oxygen. As the owner, Steve goes above and beyond and treats his customers with the respect and dignity they deserve, and shows compassion and concern for those with disabilities. Keep up the good work.”
– Nancy B.
“Life brings many changes, it’s great to see that through all the changes Prince Pizzeria continues to offer the same hospitality and quality – from decade to decade and from generation to generation.
I grew up in Melrose. I spent SO many Friday and Saturday evenings at Prince having great food, great company, great fun and great entertainment there in a “past life”. John Corcoran was a regular there back in the day. The dining rooms were always packed, always loud and always the best place to be. The atmosphere at Prince is still the same. It is no surprise that the parking lot is never empty while your doors are open!
I moved to Vermont 15 years ago and haven’t been able to come back to Prince for all these years until today. I now have an 18 year old son and 13 year old twin girls. Today I dropped off my 18 year old son at Logan for a trip to Spain, then stopped for lunch at Prince with his younger sister Colleen. So much has changed on Rt 1. Even the Hilltop has closed! I made a point to ask if Prince was still under the same management to the man that took our order. It turns out that man is Steve Castraberti. The owner and son of Arturo. Steve still works the front counter. Mr. Castraberti made a point of spending a minute with us on a very busy day to catch me up on the changes after seating us at our table.
The wait staff provide the same excellent, attentive service that I remember. When our pizza was ready, it was Steve that paged us and brought us our lunch. There is nothing more personal or valuable in the hospitality industry than having the proprietor being the front man AND bringing us our lunch. It’s the personal touch that does not exist in any chain restaurant. That personal touch is what has always been so special about Prince There were so many times when Steve’s dad brought us our food those many years ago. So many times that he came over to our table,hands on our shoulder, greeting us and making sure we were happy with our food. So many times he found time to chat with us before moving on to the next table. It’s one of the values that the Castraberti family keeps very much alive in their restaurant. One can’t help but feel so at home at the Leaning Tower of Pizza!
My life has taken me so far away from Prince Pizzeria. I’m SO glad I had time to stop by to have the pizza that I love so much. The quality of the fare over all these years has been the very best at the Castraberti’s restaurant. The hospitality of the Castraberti family cannot be surpassed. Thank you so much for reminding me that no matter what changes life may bring, a few very special places will be tended by special people that value bringing the best quality food with the best quality service and hospitality.”
– Brian C
“John’s 1st Birthday Party was a blast yesterday! We all had a terrific time. My guests couldn’t stop talking about how great of a time we all had at Prince Pizza. Truly the food was delicious and the wait staff were amazing! They were really attentive to all of our party needs, were polite and courteous, and made the overall experience memorable. A great job by all! I will not hesitate to host future parties at Prince as well as encourage others to hosts theirs there as well!
Thank you again for all your help and having a terrific staff! Please pass along!”
– Peter K
“Just wanted to thank your staff for the wonderful job they did for a birthday party I hosted on 11/22 in the comedy club with 24 guests.
I first worked with your manager (her name escapes me at the moment) in scheduling the event, making menu decisions. She was great and made things easy. Very professional! Fiona was our waitress. She was exceptional – probably the best waitress I have had in a very long time. I had given a list of times I wanted food/drink/cake brought out to the tables. She made sure everything happened when I asked her too. Exteemely pleasant to me and all the guests. She is certainly a keeper!
Everyone enjoyed the comedy show. The food was delicious, served timely and hot. My guests said if they needed to schedule a party, they would do it there. Thanks again to your staff.”
“Too often people tend to write about the bad experiences they have, and not enough about the good. I recently had my my 4yr old twins birthday party at Prince Pizza on 10/19. This was the easiest party I have ever had to plan. The staff was great. The magic show was entertaining, and my party had all kids 4 and under. Before the show was over, pizza and drinks were on the table as well as the make your own pizzas were set up and ready to go. Jay was our waiter and he was awesome. Right on point. I loved that we were not rushed out of the room. The party ended when we wanted it to, without staring at the clock. Great Job Prince Pizza! We will be back. And thank you to Jay our waiter. He was fantastic.”
I just wanted to say thank you so much for an exceptional party at your restaurant, (Sunday July 28th). The food was excellent and your staff took great care of all our guests and they for sure had service with a smile. I’m so glad that I decided to google your restaurant and book my husbands surprise 40th birthday party there. We were super impressed. By the way… The Meatballs were the best we have ever had! Our guests as well as myself and my husband loved all the food but the meatballs were over the top!
Thank you and thank you to your staff for helping to make my husband’s surprise 40th party one that he will never forget! Thanks again!”
– Jaime and Eric B.
“Dear Steven & Trish
I just wanted to send you a note to commend you and your team on what a wonderful job everyone did last night. The waitresses and waiters were just phenomenal, the food was absolutely delicious,the comedy show was the best we have ever seen. You should be very proud of your staff, everyone of the 51 people in our group had a great time and this was due to your group. Your team made this the most memorable night for us and we all thank you very much.”
– Mark C.
“Prince is a must-be location on Friday and Saturday nights. Dinner at Prince, drinks, and Giggles Comedy Club, our group had such a great time and we will definitely be back!”
– Joe P.
“I’ve been going to Prince for 55 years and still Love it, I knew the Father, the Grandfather and now the sons, and no place ever have I found a better pizza.”
– Irish Ray
“We had an amazing Mothers Day at the Prince yesterday. My husband, my children, grandchildren, sister, Mother, brother-in-law, nieces, nephews, we all had a great meal and fun! The Italian music brought back so many memories of those who are no longer with us. Brought tears and laughter to the day. Thank you for that added gift of music.”
– Cynthia B.
“Fantastic pizza, excellent service, and unbeatable prices. Easily one of the must-visit restaurants North of Boston. I will definitely be back.”
– Hugh H.
“Food was great, generous portions, and the wait staff attended to my every need even though it was a packed house!”
– Alan L.