Customer Feedback – Above and Beyond

Customer Feedback – Above and Beyond


“From the moment we enter Prince, the staff at the front when ordering are always pleasant and courteous. The wait staff always goes above and beyond just delivering the food. The food is always excellent and a great variety. As a handicapped person in a wheelchair everyone goes above and beyond to assist us in anyway possible. As an example one night we went in and it was a long wait just to order because there weren’t any tables available, Steve (owner) asked the customers if he could take us in and seat us on the next table and had one of his staff bring us to a table, take our order and followed through until order was delivered, now that is service above and beyond and greatly appreciated. I am on oxygen and I have to calculate how much I have and how long it will last if we had to wait too long, we would have left because I can’t run out of oxygen. As the owner, Steve goes above and beyond and treats his customers with the respect and dignity they deserve, and shows compassion and concern for those with disabilities. Keep up the good work.”

Nancy B.

Read more testimonials from happy Prince customers.


Top Family-Run Restaurants Have Recipe for Success – Boston Herald Article

Top Family-Run Restaurants Have Recipe for Success – Boston Herald Article

“Trendy chef-driven eateries arrive amid breathless reviews from foodies, but few survive over the long haul. Somebody newer and sexier invariably comes along. Corporate chain restaurants land with a noisy bang thanks to big marketing budgets, but rarely earn the warm embrace of the local community.

Only a select few family-owned eateries survive and thrive for decades and never lose their local soul. Boston, to its credit, still boasts many of these local landmarks.

“People always talk about the new high-end restaurants and esoteric pizza places, but for us it’s a great feeling to know that generations of people grow up eating here,” said Steve Castraberti of Prince Pizzeria.”

Read the full article on the Boston Herald website.